| 1. |
How do I
exchange items?
We only allow to
exchange or return within 15 days after you place your order (or order delivered in 3 days) to
avoid vicious exchanges and returns. Custom-Made
items can not be exchanged or returned.The best way to
arrange for an exchange is to Contact
Our Staff who will give you correct instructions pertaining to
your particular order and send your detailed measurements, such as
bust, waist and hip to Our Staff.So we can give you some advice.
Every exchange scenario can be different and there may be times when
we can help you avoid unnecessary costs of sending your items back
to us. |
| 2. |
What is your address for returns or exchanges?
We usually
advice Stylishcn customer to contact our staff before sending items
back to us, as there may be times when we can help you avoid
unnecessary costs of sending your items back to us. We'll tell you
the best way to handle your returns or exchanges and what you can
expect from our end. In the event if you want to return your orders,
please Contact
Our Staff, we will give you more instructions how to proceed the
return things.
|
| 3. |
Can I get a refund?
You will be
eligible for a refund claim within 15 days from the date you placed
your order(or order delivered in 3 days). For refunds, we will issue you an immediate refund of
the value of your returned goods minus 10% re-stocking fee. This applies ONLY for normal size items purchased at
Stylishcn retail website. Discounted items or items purchased as
part of a special promotion or Custom-Made Items and the shipping fee are NOT eligible
for cash refunds.For the best arrangement, please contact our
staff to serve your return request. |
| 4. |
Why do I have to pay a 10% re-stocking fee for refunds?
This is a store policy set by management. We need to
charge a nominal fee in order to offset the cost of order
processing. |
| 5. |
Who pays for shipping exchange or return items back to
Stylishcn..com?
In a normal
event, the customer will be responsible for shipping their items
back to us, whereas we shall be responsible for re-shipping exchange
items back to you. Thus, we suggest you make careful selections for clothing before you
finalize your order. Please refer to the appropriate size chart
information when ordering products. Our size charts follow US
standards. |
| 6 |
Other situations ?
When you place an order please attention your email box. if there is any problems we will contact you. if your product out of stock we will contact you. when we can't contact you in 4 days and the product could be custom-made and then it will turn to custom-made product and not accept return and cancel.
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